Key Takeaway

Eva is a voice-powered AI assistant built into the store. Click the widget in the bottom corner of any page to start a conversation. She speaks, listens, and can look things up in real time.

Where to Find Eva

Look for the Ask Anything button in the bottom-right corner of any page. Click it to open a voice conversation.

Eva AI assistant widget in the bottom corner of the page

What Eva Can Do

  • Find products — Describe what you need ("cuticle nippers for Russian manicure") and she'll search the catalogue with prices and stock levels.
  • Check stock — Ask if a specific product or size is available right now.
  • Compare and recommend — Tell her your experience level and what you're working on. She'll recommend the right tool and explain why.
  • Browse collections — Ask her to show you what's in a category and she'll highlight top sellers.
  • Shipping estimates — Give her your country and order value, and she'll calculate the shipping cost.
  • Track orders — Provide your order number or email, and she'll pull up your order status and tracking info.

What Eva Won't Do

  • She won't make up prices or specs — if she doesn't have the data, she'll say so.
  • She won't promise specific delivery dates — only estimates based on standard timeframes.
  • She won't give medical or health advice.
  • For wholesale enquiries, she'll direct you to the trade portal.

Tips

Speak naturally. Eva understands context — you don't need exact product names. "I need something for ingrown toenails" works just as well as asking for a specific model number. She knows the full product range across all brands.