Key Takeaway

Free standard shipping on orders of AUD $150 or more to Australia and New Zealand, including all products and ULKA dust collectors. Express is an optional paid service at every order value.

We ship to Australia and New Zealand. All amounts below are in Australian dollars (AUD), and the same rates apply to every product, including ULKA dust collectors.

Australia

Merchandise subtotal after discounts Standard shipping Express shipping
Below $150 $9.95 $14.95
$150 or more Free $14.95

New Zealand

Merchandise subtotal after discounts Standard shipping Express shipping
Below $150 $11.95 $15.95
$150 or more Free $15.95

Free standard shipping applies when your merchandise subtotal after discounts reaches $150, before shipping charges. Gift card purchases do not count towards the threshold. Express remains an optional paid service at every order value; qualifying for free standard shipping does not upgrade your order to express.

ULKA Dust Collectors

All ULKA dust collectors use the same standard and express shipping rates above. There is no separate dust-collector surcharge.

Local Pickup

You can collect your order in person from our warehouse at Room B, 433 South Road, Bentleigh VIC 3204. Select pickup at checkout. Orders are usually ready within 24 hours. Pickup is by appointment only — hours are Monday–Friday 9am–5pm, Saturday 9am–12pm.

Tracking

Every order includes tracking via Australia Post. You'll receive a shipping confirmation email with your tracking number as soon as your order is dispatched. You can also check your order status from your account page or by asking Eva.

Processing

Order preparation and dispatch are separate from carrier transit time. You will receive a shipping confirmation with tracking information once your order is dispatched. Any carrier transit estimate starts after dispatch and is not a guaranteed arrival date. Delivery can be affected by destination, public holidays, customs and carrier delays.

Returns

Returns and refunds are handled in accordance with Australian Consumer Law. If your product arrives faulty or damaged, contact us and we'll arrange a replacement or refund. See our full returns policy in the footer.