Key Takeaway

We ship Australia-wide and to 27 countries via Australia Post. Orders are processed within 1–2 business days. Free standard shipping on Australian orders over $350 and international orders over $500. Local pickup is available in Bentleigh, VIC.

Domestic Shipping (Australia)

Order Value Standard (2–8 days) Express (1–4 days)
Under $100 $12.95 $15.95
$100 – $150 $15.95 $18.95
$150 – $250 $18.95 $23.95
$250 – $350 $22.95 $26.95
$350+ Free standard shipping
Shipping policy page showing domestic rates and processing times

International Shipping (27 Countries)

Order Value Standard (6–27 days)
Under $100 $19.95
$100 – $200 $24.95
$200 – $350 $29.95
$350 – $500 $34.95
$500+ Free shipping

We ship to: AU, NZ, US, CA, GB, IE, DE, FR, IT, ES, NL, BE, AT, CH, DK, FI, NO, SE, PL, CZ, PT, IL, AE, JP, KR, SG, MY, HK.

ULKA Dust Collectors (Flat Rate)

Due to size and weight, ULKA units ship at flat rates regardless of order value:

  • Small units (Handy, Tiny, Nano): $40 domestic / $52 international
  • Large units (Premium, Built-In, Balance Stand): $50 domestic / $65 international

Local Pickup

You can collect your order in person from our warehouse at Room B, 433 South Road, Bentleigh VIC 3204. Select pickup at checkout. Orders are usually ready within 24 hours. Pickup is by appointment only — hours are Monday–Friday 9am–5pm, Saturday 9am–12pm.

Tracking

Every order includes tracking via Australia Post. You'll receive a shipping confirmation email with your tracking number as soon as your order is dispatched. You can also check your order status from your account page or by asking Eva.

Processing

Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).

Returns

Returns and refunds are handled in accordance with Australian Consumer Law. If your product arrives faulty or damaged, contact us and we'll arrange a replacement or refund. See our full returns policy in the footer.